Cookie Policy

Cookies Policy

Introduction
At SunTrust Bank, we prioritize a seamless user experience when you browse our website. This Cookies Policy explains what cookies are, how we use them, and how you can manage your preferences.

Cookies are essential for our website’s functionality. Some cookies manage your session and enable smooth transitions between pages, while others remain on your device for an extended period to enhance your experience. We offer you the option to opt out of cookies to control your privacy. However, for an optimal user experience, we recommend allowing SunTrust Bank to store cookies.

 


What are Cookies?
Cookies are small files downloaded to your device to improve your browsing experience. These files help websites recognize your device or browser. SunTrust Bank utilizes various types of cookies, including:

  • Session Cookies: These expire at the end of your browser session and link your actions during that session.
  • Persistent Cookies: Stored on your device between sessions, they remember your preferences or actions across multiple visits.
  • First-Party Cookies: Set by SunTrust Bank’s website.
  • Third-Party Cookies: Set by external websites separate from the one you are visiting.

This policy details the information cookies collect, their usage, and why we store them. Disabling cookies may affect website functionality and compromise the seamless experience we aim to provide.

 

 

How We Use Cookies
We use cookies for various reasons, which are outlined below. Disabling cookies may impact your user experience and website functionality. If you are uncertain about a cookie’s necessity, it is advisable to keep all cookies enabled.

 

Managing Cookies: Opt-Out and Disabling Options
You can manually disable cookies on your devices or delete existing ones. However, disabling cookies may affect important website features such as logging into your profile and navigating pages. SunTrust Bank does not share cookie data with other websites or sell this information to third parties without your consent.

 

 

Purpose of Cookies on SunTrust Bank’s Website
Cookies are used to optimize your browsing experience. If you register an account, we use cookies to manage your sign-up process, session, and general administration. These cookies are usually deleted when you log out, though some may persist to remember your preferences. Below are the main types of cookies we use:

Cookie Type Description & Function
Essential Cookies Necessary for website functionality, such as user authentication and session management.
Performance Cookies Help us understand website usage to improve functionality and user experience.
Functional Cookies Allow the website to remember user preferences, such as language and region settings.
Targeting/Advertising Cookies Used to deliver relevant advertisements based on your interests and browsing behavior.

 

 

 

More Information
For any questions regarding our cookie policy, please contact our Data Protection Officer (DPO) at [Insert Contact Details]. If you are unsure about whether to disable cookies, it is recommended to leave them enabled for an optimal experience.

 

 

How to Disable Cookies in Your Browser

To disable cookies in different browsers, follow these steps:
Internet Explorer

  1. Open Internet Explorer and click Tools.
  2. Select Internet Options and go to the Privacy tab.
  3. Under Settings, move the slider to the top to block all cookies or to the bottom to allow all cookies. Click Apply.
  4. Review the privacy levels displayed based on your settings.

Microsoft Edge

  1. Open Microsoft Edge and click on the three-dotted More link.
  2. Select Settings and scroll down to View Advanced Settings.
  3. Locate the Cookies section and select one of the following options:
        – Block all cookies
        – Block only third-party cookies
        – Don’t block cookies
  4. To disable all cookies, choose Block all cookies and restart Microsoft Edge.

Google Chrome

  1. Open Settings and scroll down to Show Advanced Settings.
  2. Under Privacy, select Content Settings.
  3. Adjust the settings as per your preference.

Mozilla Firefox

  1. Open Settings > Options > Privacy & Security.
  2. Under History, choose Use custom settings for history.
  3. Select the cookie settings you prefer.

Opera

  1. Open Settings > Privacy & Security.
  2. Navigate to the Cookies section and choose your preferred settings.

By adjusting these settings, you can manage your cookie preferences effectively while using SunTrust Bank’s website.